Being able to determine our clients's specific risk and insurance needs combined with a specialized knowledge on how to handle those needs and tailoring a program to address these in the basis of our differentiated service. Franco & Acra Tecniseguros S.A. is fully dedicated to developing individual solutions and providinge excellent customer service to all our clients.
Among our specialized risj units, we have the following:
We identify the areas exposed to risks and the possible losses that could affect our clients.
Also we determine the severity and probability of these losses in order to effectively determine the adequate coverage limits in order to avoid over insurance or under insurance so the insured valued corresponds to the real market value that needs to be covered.
As soon as the risk exposure is identified, we design the most adequate and cost efficient method for managing the risk in accordance to our customer’s risk and financial possibilities.
Depending on their individual needs and goals, we recommend the most appropriate alternatives for transferring or assuming these risks, taking into consideration the insurance market conditions.
Our company has the capacity for presenting the risks of our clients to the insurers, selecting the appropriate markets and the knowledge of their conditions which allows our customers to obtain the most comprehensive insurance program for the premium paid.
Franco & Acra Tecniseguros, S.A offers 24 hrs claims assistance. Our claims department personnel is responsible for assisting our customers in preparing the necessary documentation to adequately process the claim, handling the negotiations with the adjusters and Insurance Company to obtain a fair settlement and obtaining the final payment for our clients.