Being able to determine our clients's specific risk and insurance needs combined with a specialized knowledge on how to handle those needs and tailoring a program to address these in the basis of our differentiated service. Franco & Acra Tecniseguros S.A. is fully dedicated to developing individual solutions and providinge excellent customer service to all our clients.

Among our specialized risj units, we have the following:

• Consumer retail industry

•  Importers and exporters

• Free Zones

• Hotels,Restaurants and leisure

• Educational Institutions

• Financial and government institutions

• Malls and department stores

• Laboratories and Hospitals

• Engineers and Contractors

• Agricultural business

• Warehousing

• Personal Accounts

We identify the areas exposed to risks and the possible losses that could affect our clients.

Also we determine the severity and probability of these losses in order to effectively determine the adequate coverage limits in order to avoid over insurance or under insurance so the insured valued corresponds to the real market value that needs to be covered.

As soon as the risk exposure is identified, we design the most adequate and cost efficient method for managing the risk in accordance to our customer’s risk  and financial possibilities.

Depending on their individual needs and goals, we recommend the most appropriate alternatives for transferring or assuming these risks, taking into consideration the insurance market conditions.

Our company has the capacity for presenting the risks of our clients to the insurers, selecting the appropriate markets and the knowledge of their conditions which allows our customers to obtain the most comprehensive insurance program for the premium paid.

The issuance and desing of the policies with the appropriate coverage, endorsements clauses for the protection of our client's needs is one of the company´s most important services.

The policy clauses are of a vital importance since they represent an indispensable tool for tailoring a policy to meet clients's needs and guaranteeing a proper functioning in an event of claims.

Franco & Acra Tecniseguros, S.A offers 24 hrs  claims assistance. Our claims department personnel is responsible for assisting our customers in preparing the necessary documentation to adequately process the claim, handling the negotiations with the adjusters and Insurance Company to obtain a fair settlement and obtaining the final payment for our clients.

• Services´s structure with over 170 employees

• Offices at Santo Domingo, Santiago and Punta Cana – Bávaro.

• Negotiation of Special Conditions for your policies, such as:

– Special Clauses

– Pre-asignment of adjusters

– Claim pay in   less time than normal market practice

– Reduction of depreciation percentage in case of vehicles damages

– Maximum deadlines to pay the premium of the policies

• In house Engineering Department: to help clients Identify assistance and quantification of risks

• Continuous information about changes in the insurance market that could to impact your company

•Training of client's personnel regarding insurance policies, coverage and proper ways to present claims. 

• Accompanying in the education process and personal information of the law No. 87-01 created by Dominican System of Social Security.

• 24 hour Online consultation of your insurance program in real time through our web site.

• Our service do not represent additional cost to our clients.